The economic crisis in Portugal stimulated the creation of product companies that sell worldwide. Over time, these companies accumulate a capital of knowledge (technical, domain, user) that benefits from governance and engineering by dedicated professionals, traditionally called technical writers.
Technical writers have the ability to learn, organize, and transform knowledge, using a rare combination of technical, language, abstraction, and people skills. There is a growing practice of technical writing in Portuguese companies, and professional communities of writers, but University-level training is mostly absent.
Presented at CAPSI’15, October 2-3rd, 2015, Lisbon, Portugal.
CDROM ISSN 2183489X
Technical Writing for Portuguese Product CompaniesPaper published in the proceedings of CAPSI’2015, “Atas da 15ª Conferência, Associação Portuguesa de Sistemas de Informação”, CDROM ISSN 2183489X.
Original at http://capsi2015.iscte-iul.pt/index.php?id=1.9Slides presented on 2-October at CAPSI’2015PDF slides presented on the professional session.